2026-03-27 17:06:07
An influencer has shared her experience of being checked in by robot dinosaurs at a Japanese hotel. Describing the encounter as both “terrifying” and unexpectedly efficient, Anna Lynne, 27, posted a video on Instagram documenting her stay at the Henn na Resort and Spa Kansai Airport, a hotel known for using robotic staff in place of human receptionists.
In the clip, Anna arrives at the ocean-themed lobby late in the evening after travelling from the airport, where she is greeted by multilingual animatronic dinosaurs operating the check-in desk.
The hotel, part of the wider Henn na brand, markets itself as one of the first to be staffed primarily by robots, offering guests a novelty experience alongside standard hospitality services such as spa facilities, themed rooms and on-site dining.
Anna said: “Booked this stay not knowing I’d be checked in by dinosaurs and low-key, I was terrified.”
She added: “It was 8pm, I was exhausted after a flight, and I had to walk from the train station in pitch dark just to get here. Then these prehistoric receptionists welcome me and I was like uhhh the f***.”
Anna continued about the bots: “But real talk they were somehow more polite than some humans I know. The check-in was smooth, and this place is super clean and quirky in the best way.”
The hotel features a range of amenities including indoor and open-air baths overlooking the bay, a mineral mist sauna and a dry sauna. Its restaurant, Seian Aoi-an, serves Japanese cuisine using locally sourced ingredients under the supervision of a Michelin one-star chef.
Guests can also choose from themed accommodation options, including Ninja and Pirate rooms, as well as collaborations with aviation brand Peach Aviation.
Located near Kansai International Airport, the hotel has become known for its distinctive approach to hospitality, with robotic dinosaurs acting as receptionists in its lobby.
The concept has attracted significant attention online, with Anna’s video receiving more than 811,000 likes.
Viewers responded to the footage in the comments.
One wrote: “Wait this is so epic.”
Another said: “My introverted self would prefer the awkward robot dinosaurs.”
Others highlighted potential drawbacks, with one commenting: “Lol, this would send me over the edge of laughter and despair,” while another added: “Imagine trying to complain about room service and staying serious.”
The hotel’s automated systems have been widely praised for their novelty and efficiency, though some guests have noted that human assistance may still be required in certain situations, particularly during check-in.
Visit Bang Bizarre (main website)
